Data & Privacy

Privacy Policy — PK 40 Game

Your privacy matters to us. This Privacy Policy explains exactly what personal information PK 40 Game collects from Pakistani players, how it is used, how long it is kept, who it may be shared with, and what rights you have over your own data. Please read this document carefully alongside our Terms and Conditions.

Last Updated: January 2026 Language: English (Pakistan) SSL Encrypted Platform

How PK 40 Game Protects Your Data

These six principles shape how we approach privacy at PK 40 Game — built around what Pakistani players actually need to feel confident using the platform.

Encrypted at Every Step

All data transmitted between your device and the PK 40 Game platform is protected using SSL/TLS encryption. This applies to your login details, account information, and PKR payment data through JazzCash, Easypaisa, Raast and other supported channels.

Your Data, Your Control

Registered players have the right to access, correct, or request deletion of their personal data. You can also ask for a copy of the data we hold about you. Contact support at any time to exercise these rights — no complicated process, no unnecessary delays.

We Do Not Sell Your Data

PK 40 Game does not sell, rent or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate the platform, process your PKR transactions, and provide the customer support you need.

Secure Data Storage

Personal data is stored on secured servers with strict access controls. Only authorised PK 40 Game personnel with a genuine operational need are permitted to access player account data. Internal access logs are maintained and reviewed regularly.

Retention Only As Long As Needed

We do not hold on to your data indefinitely. Data is retained only as long as necessary for the purpose it was collected — typically for the duration of your active account plus any legally required retention period. After that, it is securely deleted.

Marketing Is Optional

You choose whether to receive promotional communications from PK 40 Game. Marketing emails and notifications are opt-in. If you change your mind, you can unsubscribe at any time from your account settings — with immediate effect.

1. Who We Are

PK 40 Game is an online gaming and sports betting platform operating at pk40game.app, built specifically for Pakistani players. When this Privacy Policy refers to "PK 40 Game", "we", "us" or "our", it means the operator of the pk40game.app platform.

This Privacy Policy applies to all personal data collected when you visit the PK 40 Game website, use the mobile application, register a player account, make deposits in PKR, place bets, play casino games or bingo, or interact with our customer support team in any way.

This Privacy Policy should be read alongside the Terms and Conditions. By using PK 40 Game, you confirm that you have read and understood how your data is handled as described in this document.

2. Data We Collect

PK 40 Game collects personal data in several ways — directly from you during registration and account use, automatically through your device and browser, and through your payment transactions in PKR. Here is a clear breakdown of the categories of data we collect:

Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration & KYC verification
Contact Data Email address, mobile number Registration
Financial Data JazzCash/Easypaisa account reference, bank account details, transaction history in PKR Deposits & withdrawals
Technical Data IP address, device type, browser, operating system Each platform visit
Usage Data Pages visited, games played, bets placed, session duration During platform use
KYC Documents Copies of CNIC, proof of address, payment method verification Identity verification process
Communications Data Support chat transcripts, email correspondence When contacting support

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive categories of data such as health information, political opinions, or biometric identifiers beyond what is required for standard identity verification.

3. How We Use Your Data

Personal data collected by PK 40 Game is used for the following purposes:

  • Account management: Creating and maintaining your PK 40 Game player account, verifying your identity during registration and KYC, and managing your account settings.
  • Processing transactions: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and supported card payments; processing withdrawals to your registered payment method.
  • Providing the service: Enabling you to place bets, play casino games, access the bingo room, and use all platform features.
  • Customer support: Responding to your queries, resolving account issues, and handling disputes or complaints.
  • Responsible gaming: Monitoring account activity to identify signs of problem gambling and ensuring that responsible gaming tools such as deposit limits and self-exclusion work correctly for your account.
  • Fraud prevention and security: Detecting and preventing unauthorised access, fraud, money laundering and other prohibited activities on the platform.
  • Marketing communications: Sending you information about promotions, bonuses, PSL season offers, and VIP programme updates — but only if you have opted in to receive these communications.
  • Platform improvement: Analysing aggregated usage data to improve the platform, fix bugs, and enhance the experience for Pakistani players.

4. Legal Basis for Processing

PK 40 Game processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the services you signed up for — including account management, PKR deposits and withdrawals, and access to betting and casino features.
  • Legal obligation: Certain data processing — particularly KYC verification and transaction record-keeping — is required to comply with anti-money laundering and fraud prevention standards.
  • Legitimate interests: We process some data to operate the platform securely, prevent fraud, and improve service quality. This processing does not override your individual privacy rights.
  • Consent: Where we send you marketing communications or use non-essential cookies, we do so only on the basis of your explicit opt-in consent, which you can withdraw at any time.

5. Cookies & Tracking Technologies

5.1 What Are Cookies

Cookies are small text files placed on your device when you visit pk40game.app. They help the platform remember your preferences, keep you logged in during a session, and understand how players use the site so we can keep improving it.

5.2 Types of Cookies We Use

  • Essential cookies: Required for the platform to function — for example, keeping you logged into your account during a session. These cannot be disabled.
  • Analytics cookies: Help us understand which pages and features are most used, how long sessions last, and where players encounter problems. This data is aggregated and anonymised.
  • Preference cookies: Remember your language and display settings so you do not have to reconfigure them on every visit.
  • Marketing cookies: Used only if you have opted in to receive promotional communications. These help us show you relevant offers related to cricket betting, PSL promotions, casino bonuses and VIP rewards.

5.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the PK 40 Game platform, such as staying logged in or loading your saved preferences.

Essential cookies are always active as they are required for the platform to operate correctly. Withdrawing consent for analytics or marketing cookies will not affect your ability to play, deposit, or withdraw.

6. Sharing Your Personal Data

PK 40 Game does not sell, rent or trade your personal data. We may share your information with the following categories of third parties only where necessary and only to the extent required:

  • Payment processors: To process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer or card payments. These providers receive only the data necessary to complete your transaction.
  • Identity verification providers: To carry out KYC checks as part of the account verification process. Document verification is handled through secure, trusted third-party services.
  • Game and software providers: Casino game providers and sports data feed suppliers may receive limited technical data (such as session tokens) to deliver their services within the platform. They do not receive your full personal profile.
  • Fraud prevention services: We use third-party fraud detection tools that may process your IP address and device data to flag suspicious activity and protect the platform.
  • Customer support platforms: Our live chat and ticketing tools are provided by third-party suppliers. Conversations you have with our support team are stored within these systems.
  • Legal and regulatory requirements: Where required by applicable law, we may be obligated to share data with authorities in response to a lawful request. We will always seek to limit what is disclosed to the minimum necessary.

All third parties who process data on our behalf are required to handle it securely, use it only for the specified purpose, and not retain it longer than necessary.

7. Payment Data & PKR Transactions

PK 40 Game takes the security of your financial data seriously. When you make a deposit or withdrawal in PKR using JazzCash, Easypaisa, Raast, bank transfer or a debit/credit card, the following applies:

  • Full card numbers and mobile wallet PINs are never stored on PK 40 Game servers. Payment processing is handled by our payment provider partners using their own secure, encrypted infrastructure.
  • We retain a record of transaction amounts, dates, payment method type and references in order to maintain accurate account histories and process withdrawals correctly.
  • Transaction records are retained for the period required by our record-keeping obligations and are then securely deleted.
  • All PKR transactions are matched to the registered player's KYC-verified identity. Third-party payments — where the payment account name does not match the player's registered name — are not accepted and will be returned.

Never share your JazzCash PIN, Easypaisa PIN, bank login credentials or card CVV with anyone — including PK 40 Game support staff. We will never ask for this information.

8. Data Retention

PK 40 Game keeps your personal data only for as long as it is needed for the purpose it was originally collected. The general retention periods we apply are as follows:

  • Active account data: Retained for the full duration that your account remains open and active on the platform.
  • Transaction records: PKR deposit and withdrawal records are typically retained for a minimum of five years following the transaction date, in line with standard financial record-keeping practice.
  • KYC documents: Identity verification documents are retained for a minimum of five years from the date of submission or account closure, whichever is later.
  • Support communications: Chat transcripts and email correspondence are retained for up to two years from the date of the last interaction, to support dispute resolution and service improvement.
  • Marketing preferences: Records of your consent (or withdrawal of consent) to receive marketing communications are retained for the duration of your account.
  • Closed account data: Following account closure, certain core data is retained for the minimum period required by applicable obligations before being securely deleted.

When retention periods expire, data is permanently and securely deleted from our systems and from those of any third-party processors handling data on our behalf.

9. Your Privacy Rights

As a registered PK 40 Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request:

Right to Access

Request a copy of the personal data PK 40 Game holds about you, including account information and transaction history.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held in your account — for example, a misspelled name or outdated contact number.

Right to Erasure

Request deletion of your personal data where it is no longer needed for the purposes it was collected, subject to our legal retention obligations.

Right to Restriction

Ask us to pause processing of your data in certain circumstances — for example, while you contest the accuracy of the data we hold.

Right to Portability

Request your personal data in a commonly used, machine-readable format so that you can transfer it to another service if you choose.

Right to Object

Object to the processing of your personal data for marketing purposes at any time. You can unsubscribe from all marketing communications directly from your account settings.

All data rights requests are handled by our support team. We aim to respond to all requests within 30 days. If a request is complex or involves a large volume of data, we may require additional time and will inform you accordingly.

10. Security Measures

PK 40 Game uses a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:

  • All data in transit between your device and our platform is protected using SSL/TLS encryption.
  • Sensitive data at rest — including KYC documents and financial records — is stored using industry-standard encryption.
  • Access to player data within PK 40 Game is restricted to authorised personnel on a need-to-know basis. Access is logged and audited.
  • Our platform infrastructure is monitored around the clock for signs of unauthorised access or suspicious activity.
  • We conduct regular reviews of our data security practices and update them as needed in response to new threats or changes in best practice.

While we take every reasonable step to protect your data, no online platform can guarantee absolute security. If you have reason to believe that your account has been compromised, contact PK 40 Game support immediately so we can take protective action.

11. Children and Minors

PK 40 Game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All players are required to confirm their age during registration, and identity verification is used to confirm this during the KYC process.

If we become aware that personal data has been collected from a player who is under 18 years of age, we will immediately close that account, void any associated transactions, and securely delete the data in question. If you are a parent or guardian and believe your child has registered on PK 40 Game, please contact our support team without delay.

12. Changes to This Privacy Policy

PK 40 Game may update this Privacy Policy from time to time to reflect changes in the way we operate the platform, how we handle data, or in response to changes in applicable standards and practices. When material changes are made, we will notify registered players via email or through a notice displayed on the platform at the time of login.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this policy periodically. Your continued use of PK 40 Game after an update constitutes acceptance of the revised Privacy Policy.

If any update to this policy materially affects your rights or the way your data is used, we will make a particular effort to bring it to your attention clearly and in a timely manner.

13. Contact & Privacy Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way PK 40 Game handles your personal data, please get in touch with us through any of the following channels:

  • Email: [email protected] — for privacy-related queries, please include "Privacy Request" in the subject line so we can route your message to the right team quickly.
  • Live Chat: Available 24/7 from within your logged-in account dashboard. Our support agents can handle most data queries in real time or escalate them as needed.
  • FAQ: Visit our FAQ page for quick answers to common questions about accounts, data, and payments.

We are committed to handling all privacy-related requests and complaints fairly and transparently. If you submit a data rights request, we will acknowledge it promptly and aim to provide a full response within 30 days.

Your Data Is Safe — Start Playing on PK 40 Game

Registration is free and your personal data is protected every step of the way. Deposit in PKR using JazzCash, Easypaisa or bank transfer, and start betting on cricket, PSL matches and more — all within a secure, encrypted platform built for Pakistani players.